Help & FAQ
Everything you need to know about VERZA TV.
What is VERZA TV?
VERZA TV is a vertical entertainment service with 79 currently live series. Episodes are designed for phone-first viewing in vertical 9:16 format, and length varies by title.
Is VERZA TV free?
Each title page shows its current free-preview availability. Later episodes may require a Series Unlock or an active VIP entitlement.
How do I unlock a series on a supported purchase surface?
Sign in, open the series, and use the unlock option shown after the free episodes. On iPhone and iPad, eligible Series Unlocks are non-consumable in-app purchases billed by Apple at the localized price shown in Apple's purchase sheet. Other supported purchase surfaces show their price and terms before Stripe checkout.
How do I use an existing unlock on another device?
Sign in with the same VERZA account used for the purchase. On iPhone or iPad, tap Restore Purchases in Profile or on a Series Unlock screen. If the prior VERZA account was permanently deleted, an Apple-verified orphaned purchase may be reclaimed to the current account; a purchase linked to another live VERZA account cannot transfer.
What payment methods do you accept?
Apple processes iPhone and iPad in-app purchases using the payment methods available for your Apple Account. Other direct purchases use the methods displayed by Stripe Checkout. VERZA does not receive or store your full payment-card number from either provider.
How do I manage or cancel VIP?
On a supported web or Android surface, open Profile and choose Manage Subscription to use the secure Stripe billing portal. You can also contact support@verzatv.com for assistance.
How do I delete my account?
Open Profile, choose Delete Account, and confirm. This permanently removes the account and associated profile, watch progress, saved list, and access entitlements; completed transaction records may be retained where legally required.
What devices are supported?
VERZA TV is available on iPhone, iPad, Android, and the web. Sign in with the same account to sync eligible access, saved titles, and watch progress.
What genres are available?
The current catalog includes Romance, Thriller, Drama, Comedy, Reality, Mystery, Sci-Fi, and Horror.
Still have questions?
support@verzatv.com